Privacy & Communications Policy

The Poppin Vegan Privacy & Communications Policy

Last updated: August 14, 2025

Who we are: The Poppin Vegan (“we,” “us,” “our”) – a plant-based events platform hosting festivals, day parties, and vendor markets.
Contact: hello@vegandayparty.com


1) What this policy covers

This policy explains how we collect, use, and protect information you share with us via our website forms (including the Contact page and newsletter/vendor sign-ups), SMS/text programs, email, and social lead forms.


2) Information we collect

Contact details: Name, email address, phone number, city, and preferences (e.g., event city, vendor type).

Communications & engagement: Your messages to us, replies, event selections, ticket interest.

Technical data: IP address, device/browser info, referral source, and basic analytics/cookies.

Compliance data: Timestamps, opt-in method/consent records, and opt-out events (STOP/UNSUBSCRIBE).


3) How we use your information

  • To respond to inquiries and provide customer support.

  • To send event updates, ticket links, reminders, vendor alerts, and promotions via email/SMS (with your consent).

  • To personalize content, improve our site, and measure campaign performance.

  • For security, fraud prevention, and legal compliance.


4) SMS/Text messaging (A2P) disclosure

By providing your mobile number and opting in (via website form, text keyword, QR code, or other clear opt-in), you consent to receive recurring automated marketing and informational text messages from The Poppin Vegan at the number provided.

Message frequency: Varies by program (typically 2–8 msgs/month; may increase around event dates).
Cost: Message and data rates may apply.
Opt-out: Reply STOP to cancel at any time. You may also email hello@vegandayparty.com.
Help: Reply HELP for help or email hello@vegandayparty.com.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.
Consent: Not a condition of purchase.

Data we store for compliance: Opt-in time, source, and consent language; opt-out history.

Programs we offer (examples):

  • Events & Ticket Alerts: City-specific dates, ticket links, reminders.

  • Vendor Alerts: Application windows, pricing updates, logistics.


5) Email communications

If you share your email, we may send newsletters, event info, vendor opportunities, promotions, and transactional notices. You can unsubscribe anytime using the link in our emails or by contacting us.


6) Legal bases (where applicable)

  • Consent: For email/SMS marketing and cookies where required.

  • Legitimate interests: To operate our events, improve services, and prevent fraud.

  • Contract/Legal obligations: To fulfill requests or comply with applicable laws.


7) Sharing your information

We do not sell your personal information. We share limited data with trusted service providers (e.g., email/SMS platforms, CRM, analytics, payment processors) to operate our services. These providers may only use your data to perform services for us and must protect it.


8) Data retention

We retain contact and consent records as long as needed to provide services and meet legal/operational requirements (typically up to 24 months after your last interaction for marketing data, longer where required by law). You can request deletion (see Section 11).


9) Your choices & rights

  • Opt-out of SMS: Reply STOP.

  • Opt-out of email: Click Unsubscribe in any email.

  • Access/Update/Delete: Email hello@vegandayparty.com to request access, correction, deletion, or to limit processing.

  • Do Not Track: We do not respond to DNT signals, but you can manage cookies via your browser.

  • California/other regions: Where applicable, you may have additional rights (access, delete, correct, limit use of sensitive data). We will verify your request as required by law.


10) Security

We use reasonable technical and organizational measures to protect your information. No method is 100% secure; please use unique, strong passwords and be cautious with links.


11) Children’s privacy

Our site and events communications are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child provided personal data, contact us to delete it.


12) International users

If you use our site from outside the U.S., your information may be processed in the United States. By providing information, you consent to the transfer, processing, and storage in the U.S. per this policy.


13) Changes to this policy

We may update this policy periodically. We will post the new date at the top. Material changes may be highlighted or emailed where appropriate.


14) Contact us

Questions or requests about privacy or communications?
Email: hello@vegandayparty.com


Implementation tips (for internal use)

  • Place the short disclosure + unchecked checkbox directly above the submit button.

  • Log timestamp, IP, and consent text at opt-in.

  • Include STOP/HELP language in the first welcome message for each SMS program.

  • Add direct links on your form to /privacy (this policy) and /terms (your Terms page).

  • If you plan separate programs (e.g., “Vendor Alerts”), include the program name in the opt-in text.